Terms and Conditions

If you access this site, you are deemed to have read and accepted the following conditions of use.

Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.

We may revise these Terms from time to time.

Please note that by ordering any of our products, you agree to be bound by these terms and the other documents expressly referred to in it. We have made every effort to ensure that the information and content of this website is accurate and up to date. While reasonable care has been taken to provide information which is accurate when posted and regularly updated. The Cave UK does not guarantee its accuracy nor does it undertake to update or correct such information and it reserves the right to change, delete or move any of the material on this website at any time without notice.

Every time you order products from us, the Terms in force at that time will apply to the contract between you and us so ensure you read and agree to them every time as they may change.

All prices are inclusive of VAT unless otherwise stated.

All images on the website are for illustration purposes only and are intended to give a general guide of how the product may look. We cannot guarantee that your computer's display of the colours accurately reflect the colour of the products. The products you receive may vary slightly from images on this website.

We cannot guarantee the colour or pattern matching from item to item. It is possible that there may be minor differences due to the natural production of the products. These differences are not manufacturing faults.

When you are purchasing furniture from The Cave UK, you are buying pieces where varying degrees of distressing is generally applied. This is very much intended and makes each piece totally individual as designed by the manufacturers. We sell only genuine rustic designs with varying degrees of distressing from piece to piece; this may involve wood splits, wood filling, knots, purpose distress/scratch marks, these are not faults in the products.

All our teak, reclaimed wood and natural wood products appearances may vary. Some woods will mellow with age and exposure to sunlight. The Cave UK cannot be liable for products hung over a heat source and natural products should be slowly acclimatised to your home (as they can come from a cold warehouse) if these steps aren't followed our natural products may dry our further and cause twisting, cracking and movement in the product. 

Leather products are made from quality natural leather and accordingly they may not be uniform in colour or texture and may exhibit traces of natural markings such as scars and bites, these are not faults.

Cow hide/ Goat skin / Fur products - over time hairs will loosen on these items we can't be liable for hair loss on these products. 

All products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the product you have ordered is not available and we will not process your order. You can call us anytime to discuss delivery before placing your order.

The prices of the products will be as quoted on our site from time to time we may offer promotions and discounts. We take all reasonable care to ensure that the prices of products are correct at the time when the relevant information was entered onto the system.

Please note that we cannot accept an order until payment has been made in full for the products, we cannot reserve any items for collection in store without full payment made. Items purchased online can only be returned online we don't offer a refund in store only a credit note so please be aware of this as we will not accept online returns in store. 

These terms and conditions set out the basis on which you can use our website and place orders for items from The Cave UK. By placing orders via The Cave UK's site you are deemed to have understood and accepted these.

For all delivery information please see our delivery and returns policy. 

You have 60 days to get in touch with us about any manufacturing issues with your item. After this time period, we are unfortunately not liable for any damages/issues with your products. 
If you have any queries, don't hesitate to send us a message.