Customer Service

Our Team

Here at The Cave we have a great team who work hard to provide the best possible Customer Service for our customers. You guys are what keep our small yet mighty business running, and for that we believe that each one of you deserves the best customer service.

Though we are a small team, we do our absolute best to get back to you and resolve any issues as quickly as possible. Please allow up to 48 working hours for a response from us, regarding any enquiries with products and orders. We politely ask that you resist following up before this time-frame.


Customer Service Hours


Monday - Saturday:  10am - 4.45pm
Sunday:  11am - 3.45pm

If you have contacted us via Email or Facebook Messenger, please expect most replies to be within the times below:

Monday - Friday:  9am - 6pm
Saturday:  10am - 5pm
Sunday:  11am - 4pm

Contact Information



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