Covid-19 Updates

03/11/2020

Sadly, we will be closing our physical shop in Leeds, Horsforth on Thursday 5th November until further notice. However!... Our Online Shop remains open and home deliveries will be taking place as usual throughout the UK Lockdown. If this changes, we will be sure to update you.

Customer Service Changes:

Our team will be here to help via email, so if you have any queries about orders, products or anything else, please contact us at sales@thecaveuk.co.uk. We ask that you kindly allow up to 52 working working hours for a response from our team, though we will most likely be in touch much sooner than this.

Unfortunately, we will not be able to access our phone for customer calls while the shop is closed, we hope this doesn't cause any inconvenience.

Note: We very kindly ask customers to be understanding about any delays that may be out of our control due to the Lockdown. So far, we have been assured that all of our suppliers are continuing work as usual to get deliveries out on time. Therefore, we believe that there shouldn't be any order delays but unfortunately we cannot guarantee it.

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